Customer insights in seconds

Turn customer reviews into actionable intelligence

Paste your reviews or call the API. Get sentiment scores, recurring topics, and a clear summary โ€” no NLP expertise required.

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Why Review Intelligence AI?

Reading 500 reviews manually wastes a full day. Our engine reads them in 2 seconds.

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Per-review sentiment

Every review gets a positive, neutral, or negative label with a confidence score โ€” not just an aggregate number.

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Topic cluster detection

Recurring themes (delivery, pricing, support, quality) are automatically grouped and ranked by frequency across your review set.

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Summary statistics

Overall sentiment distribution, average score, top positive drivers, and top complaint drivers โ€” in one structured JSON response.

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Any review text

Works on Trustpilot exports, Amazon reviews, App Store feedback, Intercom transcripts, or raw survey responses.

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Batch processing

Submit up to 500 reviews in a single API call. Ideal for weekly digests, product launch monitoring, or competitor analysis.

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REST API integration

Connect to Zapier, Make, or your own backend. One POST request, structured JSON back โ€” plug it into any workflow.

How it works

Three steps from raw reviews to clear insights

1

Submit a list of reviews

POST an array of review strings to the API, or paste them one-per-line in the browser tool. No formatting required.

2

Engine scores sentiment and extracts topics

Each review is classified as positive, neutral, or negative. Keywords are extracted and clustered into recurring themes across the full batch.

3

Get structured JSON with full analysis

Receive per-review results plus an aggregate summary: sentiment breakdown, top topics, and overall score โ€” ready to visualize or act on.

Try it now

No account needed. Paste your reviews and analyze them in the browser.

Open the tool โ†’

Simple pricing

Start free. Scale when you need to.

Free
$0/month
  • 20 API calls/day
  • Up to 20 reviews/call
  • Sentiment + topics
  • Community support
Get started
Pro
$99/month
  • 10,000 API calls/day
  • Up to 500 reviews/call
  • Priority support
  • SLA 99.9%
  • Webhook delivery
Contact us

FAQ

What languages are supported?

The engine is optimized for English reviews. French, Spanish, and German support is in beta โ€” accuracy may vary for non-English text.

How accurate is the sentiment scoring?

We achieve >87% accuracy on standard English review benchmarks (Amazon, Yelp). Sarcasm and highly domain-specific language may reduce accuracy slightly.

Can I process bulk reviews in one call?

Yes. Submit up to 20 reviews per call on the free tier, 200 on Starter, and 500 on Pro. All are processed in parallel and returned in a single response.

What is a topic cluster?

A topic cluster is a group of semantically related keywords that appear frequently across your reviews โ€” for example "slow shipping", "late delivery", and "arrived damaged" would cluster under a Delivery theme.